Combining our team and technology approach, EDRAY executes, improves and reinvests back into the operational cycle through scale and industry insight.


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Utilizing already existing stakeholder connections and workflow, EDRAY can quickly onboard a shipper without engaging internal IT resources, quickly implementing a robust workflow to immediately improve execution.

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EDRAY has developed data-driven and insightful stakeholder scorecarding and industry benchmarking to drive meaningful improvement across the network. Part of EDRAY’s business review cycles on a weekly, monthly and quarterly basis.

About Our Scorecarding

At EDRAY, we work across all key stakeholders on behalf of the shipper. Each phase of the journey is systemically connected and individually managed: from connecting with your origin provider on inbound shipments to coordinating across the destination stakeholders. This creates a singular cycle across all parties while holding each group accountable to their own deliverables.

Origin Provider Ocean Customs Port Terminal Rail Chassis Drayage DC
Origin Provider

EDRAY manages coordination with origin providers for seamless handoff from overseas vendors to North American destination operations, ensuring clean and validated inbound shipment information.

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Aligning with EDRAY’s broader vessel data set, on-water, and transshipment tracking creates best-in-class water insights and inbound forecasting across the network. Tracking any delays or reroutes in transit enables proactive downstream re-planning and contingency execution.

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Through data integration and collaboration with the customs broker, EDRAY monitors inbound shipments and escalates exception shipments that aren’t cleared and ready to be picked up at port upon discharge. Additionally, logic is built into the platform to hold dray carrier allocation if freight holds need to be cleared first.

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As the inflection point between ocean, dray, and rail, EDRAY ensures freight availability, planned pick-up, and minimized demurrage through the ports while providing best-in-class insights via our platform.

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As a continuation of the move, EDRAY connects with rail providers to track and escalate any exceptions within the cycle (extended dwell at port, delay in transit, etc.). Additionally, EDRAY distributes pick-up numbers through platform and process to the underlying dray carrier, coordinating communication and eliminating delays.

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Chassis strategies continue to evolve as a significant part of the drayage expense. EDRAY’s operations team drives utilization and data compliance through daily workflow with data seamlessly integrated within the overall platform. Additional services offered provide active management, procurement strategies, and tracking of chassis assets.

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EDRAY eliminates manual dispatch, milestones, and overall communication with the dray carrier through integrations and/or platform updates. By coordinating communication, EDRAY can actively manage, scorecard, and improve overall performance as an extension of the shipper’s team.

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EDRAY integrates distribution center data and process as a continuation of the inbound workflow instead of being a separate data set and process. Integrating with YMS and WMS providers or utilizing EDRAY’s gate application, EDRAY ensures containers move through the facility within expectations, carriers pick up, and detention is minimized.

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